Customer Support
Context Help
If you get lost inside our web hosting Control Panel, the first thing you should do is press the Help button, which is visible on each and every page. A context menu will open. It offers exhaustive info about all the actions that you can carry out on the page in question. Each pop-up menu appears on the same page so that you can quickly return to your work.
Video Tutorials
We have a rich array of how-to video clips explaining how to work with our web hosting Control Panel. They're designed for those of you who would like to see how things are getting done rather than just reading articles. In this way, anyone can swiftly get to know our Control Panel by merely watching our step-by-step how-to videos.
F.A.Q.
If you can't find the answer you are looking for, have a peek at our comprehensive FAQ section, which contains questions asked by real customers and provides real solutions. We frequently "revamp" our FAQ database with new articles in an attempt to cover all the innovations and new additions to our system.
Ticketing System
If you still can't discover the answer you need in the Frequently Asked Questions database either, you can get in touch with our great team of support engineers available 24-7 and ready to help you with any query. Each support ticket you open will be answered within sixty minutes (the average ticket response time being only 20 mins), so you will never have to wait a long time to receive an answer to your question.
